Help center

Start with the task that stopped.

Find the shortest path from the visible problem to the next safe action.

Why was my paper order rejected?

Check simulated cash, the $1,000 maximum order, the 35% concentration cap, supported USD product, and available simulated asset balance for sells.

Why does my portfolio begin at $10,000?

Each authenticated user receives a persistent default simulated balance for research. It is not money, credit, or a deposit.

Can ThorAlpha access my Google password?

No. Authentication is completed by Google OAuth. ThorAlpha receives identity information needed for the session, not your Google password.

Can I connect a real brokerage?

No. Live trading, custody, funding, withdrawals, and brokerage keys are outside the current product boundary.